Answers
Everything homeowners, property managers and insurance agents ask most about working with CLEAN Restoration.
Yes. CLEAN Restoration is 100% locally owned and operated — not a franchise. The team lives and works in the same Western Illinois, Northeast Missouri and Southeast Iowa communities it serves, which is why so many reviews mention owner Jeff showing up personally.
The team is available 24/7 and aims to be on site within one hour of your call. Customer reviews on this page repeatedly describe crews arriving within 30 to 60 minutes — including on Sundays, holidays and overnight.
Water damage cleanup, fire and smoke damage restoration, mold removal, sewage cleanup, and content and textiles cleaning. Reviewers also frequently mention burst and frozen pipes, flooded basements and structural drying.
CLEAN Restoration provides 24/7 restoration services throughout Quincy IL, Hannibal MO, Macomb IL, Kirksville MO, Burlington IA, Fort Madison IA, Keokuk IA, Rushville IL, Pittsfield IL and Palmyra MO — roughly a 75-mile radius around Quincy.
Yes. Many reviewers are homeowners, business owners and local insurance agents who describe the team documenting the loss, communicating directly with carriers and adjusters, and pricing work fairly.
Every review shown here was published by a real customer on CLEAN Restoration's Google Business Profile, which holds a 5.0-star rating based on 90 reviews. Each card links back to the original Google listing so you can verify it yourself.
You can call either first. Many reviewers describe CLEAN Restoration arriving quickly, documenting the damage and then working directly with the insurance carrier and adjuster. Fast mitigation usually helps a claim rather than hurting it.
If it is safe, stop the water source, shut off power to affected areas, and move valuables and textiles to a dry space. Do not enter standing water near electrical outlets or handle sewage contamination yourself.
Yes. Reviews on this site include business owners describing large commercial flooding cleanups completed quickly and with the work area thoroughly cleaned afterward.
Existing customers can publish a review directly on CLEAN Restoration's Google Business Profile. The Share Your Experience page on this site links straight to the review form.
The office answers the phone 24 hours a day, 7 days a week — including holidays and overnight.
